Shipping Policy
We ship October through March.
We are shipping to the contiguous United States only at this time.
At this time, we only ship packages out Tuesday-Thursday. If you place your order after 2pm on Thursday, it will not ship out until the following Tuesday. Please take this into account when placing your order.
If you have any questions about an existing order, please call Honeycreeper Chocolate at (205) 202-7105.
We do not ship on the following days:
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The day before Thanksgiving
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Thanksgiving Day
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Christmas Eve
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Christmas Day
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New Year’s Eve
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New Year’s Day
RETURN POLICY
Honeycreeper Chocolate cannot be held responsible for damage that may occur during shipping, including heat damage.
We are not responsible for shipping delays caused by the shipping providers due to weather or any other circumstances beyond our control. We do our best to package your order to prevent any damage during shipping; however, once products leave our shop, any damage that occurs is out of our hands.
If you are not satisfied with your order, please email us at orders@honeycreeperchocolate.com and put your order number in the subject line of the email. We’ll contact you and do everything we can to make your experience with us the best it can be.